Accessibility Statement
Section 1
Our Commitment
Food To Live (food2live.com), operated by Lexunder, Inc., is committed to ensuring that our website is accessible to all people, including those with disabilities. We believe that every person deserves equal access to information and the ability to shop online, regardless of ability or the technology they use.
We continually work to improve the user experience for everyone and apply accessibility standards as an integral part of our web development and design process — not as an afterthought.
Section 2
Conformance Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
WCAG 2.2 Level AA is the standard referenced by the Americans with Disabilities Act (ADA) and is widely recognized as the benchmark for accessible web design in the United States.
Section 3
Measures We Take
Food To Live takes the following measures to ensure and maintain the accessibility of our website:
- ✓ Accessibility is included as a requirement in our website development and redesign processes.
- ✓ We conduct regular accessibility audits and testing with assistive technologies.
- ✓ We provide full keyboard navigation support throughout the website, including the shopping cart and checkout.
- ✓ All non-text content — including product images — has appropriate text alternatives (alt text).
- ✓ We maintain sufficient color contrast between text and background elements to meet WCAG AA contrast ratios.
- ✓ We use clear, consistent navigation mechanisms and page structure across all pages.
- ✓ Forms, including checkout and account registration, include visible labels and accessible error messages.
- ✓ We use semantic HTML to ensure compatibility with assistive technologies.
Section 4
Known Limitations
Areas where we are currently making improvements may include third-party embedded content, certain interactive elements, and legacy product pages. We are committed to resolving all known issues as quickly as possible.
If you encounter a specific accessibility barrier that is preventing you from using our website, please contact us — we will make every effort to provide the information or functionality you need through an alternative means while we work on a permanent fix.
Section 5
Supported Assistive Technologies
Our website is designed and tested to be compatible with the following assistive technologies:
We aim to support the most recent versions of these technologies in combination with modern web browsers. If you experience compatibility issues with a specific assistive technology, please let us know.
Section 6
Feedback & Contact
We welcome feedback on the accessibility of food2live.com. If you:
- Experience an accessibility barrier on our website
- Need information provided in an alternative format
- Have difficulty completing a task such as browsing products or checking out
- Have questions about our accessibility practices
Please contact us — we aim to respond to all accessibility feedback within 2 business days.
Phone: (718) 717-1029
Address: 2769 West 15th Street, Brooklyn, NY 11224
Section 7
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you have the right to escalate your complaint to the relevant enforcement body in your jurisdiction.
In the United States, you may contact:
-
U.S. Department of Justice, Civil Rights Division — for matters related to the Americans with Disabilities Act (ADA).
Website: www.ada.gov -
U.S. Access Board — for technical standards and guidance on accessible design.
Website: www.access-board.gov
We encourage you to reach out to us directly first — we are committed to resolving accessibility concerns and improving the experience for all users.
